The MRC Viewer is the native Dameware Remote Control connection that allows users far more functionality than a standard RDP connection. The first connection type is the MRC Viewer Connection to Windows computers. The MRC console is easily launched right from DRS, and from there, we can begin making remote control connections to computers inside or outside the firewall depending on your deployment.įrom the MRC console, five types of remote control sessions can be initiated. MRC can be purchased separately from DRS, but it does not include the Dameware Internet Proxy for outside of firewall connections, the Dameware Mobile Gateway for iOS and Android connections, or the other systems administration tools we'll be covering in just a moment. ![]() MRC is an award-winning remote control and remote access tool that allows you to connect to Windows, Mac OS X, and Linux computers all from the same console. Let's begin by looking at Dameware Mini Remote Control, or MRC for short, which is included with every copy of DRS. Once you have successfully deployed DRS in your environment, you can begin using all the powerful systems administration tools accessible from the DRS software console. Keep in mind, however, that deploying in standalone mode means you will not be able to centrally manage Dameware users and share global hosts lists, or make connections to computers outside your firewall with the new internet sessions feature. In standalone mode, DRS makes connections directly to the end-user’s computers without the need for the Dameware Central Server. A third server component, the Dameware Mobile Gateway, must be configured if you wish to use Dameware Mobile for iOS and Android devices.ĭeploying DRS in standalone mode is as simple as installing it on each user's workstation. These two components can be installed on the same server, but it is recommended that they are separated, with the internet proxy being installed on a separate server, placed in a DMZ. In order to make easy and safe remote support connections to computers outside of your firewall, the Dameware Internet Proxy must also be configured along with the Dameware Central Server. The Dameware Central Server includes the Dameware Administration Console, which lets you set up Dameware users, manage all of your licenses, share host lists, and see a list of all current internet sessions. Let's cover these two modes in a little more detail, and then jump into the systems administration tools.ĭeploying DRS in centralized mode requires the installation and configuration of the Dameware Central Server, which is one of three server components included in DRS version 11. These tools are packaged neatly into a familiar and easy-to-use Microsoft Management Console, or MMC-style interface.ĭepending on your organization's needs, DRS can be deployed in one of two modes: standalone or centralized. DRS gives you complete control over your remote access connections and provides a serious ROI benefit over most SaaS and cloud offerings.Īt its core, DRS is a set of remote support tools that allows you to provide technical assistance and support to end-users and computers both inside and outside your firewall. DRS is self-hosted, meaning that it is managed by you and your team in your infrastructure and on your terms. You know what surprises me? Just how underutilized the WakeonLan technology is.Dameware ® Remote Support, or DRS for short, is a comprehensive remote support solution. You would think that everybody will jump on the opportunity to be able to remotely power their devices from anywhere but no, instead they choose to keep doing it the old fashioned way. Imagine this, you are a system administrator and a power problem shuts down all the company servers while you had already clocked out in the evening. Or maybe you are at work but the company servers are in a remote location. You can simply send the WOL packet data that triggers system start up remotely.ĭoes it then mean that you have to go the server location to turn them on again? Not necessarily. This technology has been advancing over the years and today you don’t even need a computer to perform a WOL. The various Wake-On-Lan software comes with web-based interfaces and mobile applications that allow you to execute the process from anywhere as long as you have access to the internet.Īnd this is not true for just servers. ![]() The Wake-On-Lan software can be used to turn on multiple network devices including PCs, routers, and switches. Just ensure that the feature is enabled on the BIOS settings and also on the Network/Ethernet interface settings. These are the tools you can use to execute a Wake-On-Lan ![]() The SolarWinds Wake-On-Lan is a simple networking tool that has been designed for just one purpose. To remotely wake up the devices connected to your network. ![]() As a result, it has one of the simplest interfaces you will come across and with every option well labeled, it will be perfect even for the basic user.
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